{"id":13077,"date":"2025-01-06T11:37:34","date_gmt":"2025-01-06T04:37:34","guid":{"rendered":"https:\/\/beta.toffeedev.com\/mandiri-new\/pengaduan-dan-penanganan-nasabah\/"},"modified":"2026-07-15T15:06:16","modified_gmt":"2026-07-15T08:06:16","slug":"pengaduan-dan-penanganan-nasabah","status":"publish","type":"page","link":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/pengaduan-dan-penanganan-nasabah\/","title":{"rendered":"Pengaduan dan Penanganan Nasabah"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"13077\" class=\"elementor elementor-13077 elementor-1064\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-58704db e-flex e-con-boxed e-con e-parent\" data-id=\"58704db\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-b90d368 e-con-full e-flex e-con e-child\" data-id=\"b90d368\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b3b806 e-flex e-con-boxed e-con e-parent\" data-id=\"7b3b806\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c8646e8 e-con-full e-flex e-con e-child\" data-id=\"c8646e8\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9cfbdc5 elementor-widget elementor-widget-heading\" data-id=\"9cfbdc5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pengaduan dan \nPenanganan Nasabah<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e81a544 e-flex e-con-boxed e-con e-parent\" data-id=\"e81a544\" data-element_type=\"container\" data-e-type=\"container\" id=\"pengaduan\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1e8f2b6 e-con-full e-flex e-con e-child\" data-id=\"1e8f2b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-80c614e elementor-widget elementor-widget-heading\" data-id=\"80c614e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Layanan <b>Pengaduan Nasabah<\/b><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-baed424 elementor-widget elementor-widget-text-editor\" data-id=\"baed424\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"margin: 0;\">Mandiri Investasi menyediakan mekanisme penanganan pengaduan untuk memastikan setiap keluhan nasabah dapat ditangani secara transparan dan tepat waktu. Melalui layanan ini, investor dapat menyampaikan keluhan terkait produk maupun layanan Mandiri Investasi untuk ditindaklanjuti oleh tim kami.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2dee662 e-con-full e-flex e-con e-child\" data-id=\"2dee662\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38b1075 elementor-widget elementor-widget-image\" data-id=\"38b1075\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1145\" height=\"632\" src=\"https:\/\/beta.toffeedev.com\/mandiri-new\/wp-content\/uploads\/2026\/07\/Pengaduan-Pelayanan-Large-New.webp\" class=\"attachment-full size-full wp-image-13084\" alt=\"\" srcset=\"https:\/\/beta.toffeedev.com\/mandiri-new\/wp-content\/uploads\/2026\/07\/Pengaduan-Pelayanan-Large-New.webp 1145w, https:\/\/beta.toffeedev.com\/mandiri-new\/wp-content\/uploads\/2026\/07\/Pengaduan-Pelayanan-Large-New-300x166.webp 300w, https:\/\/beta.toffeedev.com\/mandiri-new\/wp-content\/uploads\/2026\/07\/Pengaduan-Pelayanan-Large-New-1024x565.webp 1024w, https:\/\/beta.toffeedev.com\/mandiri-new\/wp-content\/uploads\/2026\/07\/Pengaduan-Pelayanan-Large-New-768x424.webp 768w\" sizes=\"(max-width: 1145px) 100vw, 1145px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-09f5b2f e-flex e-con-boxed e-con e-parent\" data-id=\"09f5b2f\" data-element_type=\"container\" data-e-type=\"container\" id=\"prosedur\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e69e8cc e-con-full e-flex e-con e-child\" data-id=\"e69e8cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-249ba70 elementor-widget elementor-widget-heading\" data-id=\"249ba70\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Layanan Pengaduan Nasabah<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f050591 elementor-widget elementor-widget-text-editor\" data-id=\"f050591\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"718\" data-end=\"886\">Mandiri Investasi menyediakan layanan pengaduan nasabah yang dapat diakses pada hari Senin \u2013 Jumat, pukul 08.30 \u2013 17.30 WIB. Layanan pengaduan ini tidak dipungut biaya.<\/p><p data-start=\"888\" data-end=\"967\">Nasabah Mandiri Investasi dapat menyampaikan pengaduan melalui saluran berikut:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0f2eeed elementor-widget elementor-widget-text-editor\" data-id=\"0f2eeed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li data-section-id=\"1y6dsmk\" data-start=\"969\" data-end=\"1012\"><p data-start=\"972\" data-end=\"1012\"><strong data-start=\"972\" data-end=\"981\">Email<\/strong> : <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"984\" data-end=\"1010\">CS@mandiri-investasi.co.id<\/a><\/p><\/li><li data-section-id=\"ma8miu\" data-start=\"1013\" data-end=\"1043\"><p data-start=\"1016\" data-end=\"1043\"><strong data-start=\"1016\" data-end=\"1027\">Telepon<\/strong> : 021-5263505<\/p><\/li><li data-section-id=\"dvem60\" data-start=\"1044\" data-end=\"1076\"><p data-start=\"1047\" data-end=\"1076\"><strong data-start=\"1047\" data-end=\"1059\">WhatsApp<\/strong> : 0815 1946 6705<\/p><\/li><li data-section-id=\"1meepo5\" data-start=\"1077\" data-end=\"1237\"><p data-start=\"1080\" data-end=\"1237\"><strong data-start=\"1080\" data-end=\"1095\">Surat Resmi<\/strong> : PT Mandiri Manajemen Investasi, Menara Mandiri II, Lantai 15, Jl. Jenderal Sudirman No. 54\u201355, Jakarta 12190, Up. Client Service Team<\/p><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d46a529 e-flex e-con-boxed e-con e-parent\" data-id=\"d46a529\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-aba6be5 e-con-full e-flex e-con e-child\" data-id=\"aba6be5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e049b93 elementor-widget elementor-widget-heading\" data-id=\"e049b93\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Alur Penanganan Pengaduan Nasabah Mandiri Investasi<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c6a7131 elementor-widget elementor-widget-text-editor\" data-id=\"c6a7131\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li><p data-start=\"1301\" data-end=\"1506\"><strong data-start=\"1301\" data-end=\"1329\">Penyampaian Pengaduan<\/strong><br data-start=\"1329\" data-end=\"1332\" \/>Nasabah dapat menyampaikan pengaduan kepada Client Service melalui saluran resmi Mandiri Investasi (email, telepon, WhatsApp, atau surat resmi) pada hari dan jam operasional.<\/p><\/li><li><p data-start=\"1301\" data-end=\"1506\"><strong data-start=\"1508\" data-end=\"1550\">Penerimaan dan Pencatatan Pengaduan<\/strong><br data-start=\"1550\" data-end=\"1553\" \/>Client Service Mandiri Investasi akan menerima pengaduan, melakukan verifikasi data nasabah, serta mencatat pengaduan untuk ditindaklanjuti. Nasabah akan menerima nomor tiket atau tanda terima pengaduan.<\/p><\/li><li><p data-start=\"1301\" data-end=\"1506\"><strong data-start=\"1758\" data-end=\"1788\">Tindak Lanjut Pengaduan<\/strong><br data-start=\"1788\" data-end=\"1791\" \/>Client Service Mandiri Investasi akan menindaklanjuti pengaduan sesuai dengan ketentuan jangka waktu penyelesaian. Apabila diperlukan, Client Service dapat meminta dokumen pendukung dari nasabah terkait pengaduan yang diajukan.<\/p><\/li><li><p data-start=\"1301\" data-end=\"1506\"><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\" data-start=\"2020\" data-end=\"2049\">Penyelesaian Pengaduan<\/strong><strong style=\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji', 'Segoe UI Symbol', 'Noto Color Emoji';\" data-start=\"2020\" data-end=\"2049\"><br \/><\/strong>Client Service akan menyampaikan tanggapan atas pengaduan nasabah. Apabila nasabah menyetujui hasil penyelesaian tersebut, maka pengaduan dinyatakan selesai. Jika nasabah tidak menyetujui tanggapan yang diberikan, nasabah dapat menempuh penyelesaian sengketa melalui Lembaga Alternatif Penyelesaian Sengketa Sektor Jasa Keuangan (LAPS SJK) atau melalui pengadilan.<\/p><\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cde1817 btn-section elementor-align-left elementor-widget elementor-widget-button\" data-id=\"cde1817\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https:\/\/beta.toffeedev.com\/mandiri-new\/id\/publikasi\/langkah-pengaduan-ke-laps-sjk-apabila-memiliki-permasalahan-dengan-produk-jasa-keuangan\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"64\" height=\"44\" viewBox=\"0 0 64 44\"><g id=\"Group_41651\" data-name=\"Group 41651\" transform=\"translate(-198 -11)\"><g id=\"Group_2\" data-name=\"Group 2\" transform=\"translate(198 11)\"><rect id=\"Rectangle_8\" data-name=\"Rectangle 8\" width=\"64\" height=\"44\" rx=\"22\" transform=\"translate(0 0)\" fill=\"#003d79\"><\/rect><\/g><path id=\"Icon_ionic-ios-arrow-round-forward\" data-name=\"Icon ionic-ios-arrow-round-forward\" d=\"M28.789,11.67a1.489,1.489,0,0,0-.011,2.1L35.7,20.7H9.344a1.481,1.481,0,0,0,0,2.962H35.692L28.767,30.6a1.5,1.5,0,0,0,.011,2.1,1.475,1.475,0,0,0,2.085-.011l9.386-9.455h0a1.663,1.663,0,0,0,.308-.467,1.413,1.413,0,0,0,.114-.57,1.485,1.485,0,0,0-.421-1.037L30.863,11.7A1.451,1.451,0,0,0,28.789,11.67Z\" transform=\"translate(205.728 10.812)\" fill=\"#fff\"><\/path><\/g><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Langkah Pelaporan LAPS SJK<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pengaduan dan Penanganan Nasabah Layanan Pengaduan Nasabah Mandiri Investasi menyediakan mekanisme penanganan pengaduan untuk memastikan setiap keluhan nasabah dapat ditangani secara transparan dan tepat waktu. Melalui layanan ini, investor dapat menyampaikan keluhan terkait produk maupun layanan Mandiri Investasi untuk ditindaklanjuti oleh tim kami. Layanan Pengaduan Nasabah Mandiri Investasi menyediakan layanan pengaduan nasabah yang dapat diakses [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-13077","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Pengaduan dan Penanganan Nasabah - Mandiri Investasi<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pengaduan dan Penanganan Nasabah - Mandiri Investasi\" \/>\n<meta property=\"og:description\" content=\"Pengaduan dan Penanganan Nasabah Layanan Pengaduan Nasabah Mandiri Investasi menyediakan mekanisme penanganan pengaduan untuk memastikan setiap keluhan nasabah dapat ditangani secara transparan dan tepat waktu. Melalui layanan ini, investor dapat menyampaikan keluhan terkait produk maupun layanan Mandiri Investasi untuk ditindaklanjuti oleh tim kami. Layanan Pengaduan Nasabah Mandiri Investasi menyediakan layanan pengaduan nasabah yang dapat diakses [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/pengaduan-dan-penanganan-nasabah\/\" \/>\n<meta property=\"og:site_name\" content=\"Mandiri Investasi\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-15T08:06:16+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/beta.toffeedev.com\/mandiri-new\/wp-content\/uploads\/2026\/07\/Pengaduan-Pelayanan-Large-New.webp\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/en\\\/pengaduan-dan-penanganan-nasabah\\\/\",\"url\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/en\\\/pengaduan-dan-penanganan-nasabah\\\/\",\"name\":\"Pengaduan dan Penanganan Nasabah - Mandiri Investasi\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/en\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/en\\\/pengaduan-dan-penanganan-nasabah\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/en\\\/pengaduan-dan-penanganan-nasabah\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Pengaduan-Pelayanan-Large-New.webp\",\"datePublished\":\"2025-01-06T04:37:34+00:00\",\"dateModified\":\"2026-07-15T08:06:16+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/en\\\/pengaduan-dan-penanganan-nasabah\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/en\\\/pengaduan-dan-penanganan-nasabah\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/en\\\/pengaduan-dan-penanganan-nasabah\\\/#primaryimage\",\"url\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Pengaduan-Pelayanan-Large-New.webp\",\"contentUrl\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/wp-content\\\/uploads\\\/2026\\\/07\\\/Pengaduan-Pelayanan-Large-New.webp\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/en\\\/pengaduan-dan-penanganan-nasabah\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Pengaduan dan Penanganan Nasabah\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/en\\\/\",\"name\":\"Mandiri Investasi\",\"description\":\"\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/beta.toffeedev.com\\\/mandiri-new\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Pengaduan dan Penanganan Nasabah - Mandiri Investasi","robots":{"index":"noindex","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"og_locale":"en_US","og_type":"article","og_title":"Pengaduan dan Penanganan Nasabah - Mandiri Investasi","og_description":"Pengaduan dan Penanganan Nasabah Layanan Pengaduan Nasabah Mandiri Investasi menyediakan mekanisme penanganan pengaduan untuk memastikan setiap keluhan nasabah dapat ditangani secara transparan dan tepat waktu. Melalui layanan ini, investor dapat menyampaikan keluhan terkait produk maupun layanan Mandiri Investasi untuk ditindaklanjuti oleh tim kami. Layanan Pengaduan Nasabah Mandiri Investasi menyediakan layanan pengaduan nasabah yang dapat diakses [&hellip;]","og_url":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/pengaduan-dan-penanganan-nasabah\/","og_site_name":"Mandiri Investasi","article_modified_time":"2026-07-15T08:06:16+00:00","og_image":[{"url":"https:\/\/beta.toffeedev.com\/mandiri-new\/wp-content\/uploads\/2026\/07\/Pengaduan-Pelayanan-Large-New.webp","type":"","width":"","height":""}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"2 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/pengaduan-dan-penanganan-nasabah\/","url":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/pengaduan-dan-penanganan-nasabah\/","name":"Pengaduan dan Penanganan Nasabah - Mandiri Investasi","isPartOf":{"@id":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/#website"},"primaryImageOfPage":{"@id":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/pengaduan-dan-penanganan-nasabah\/#primaryimage"},"image":{"@id":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/pengaduan-dan-penanganan-nasabah\/#primaryimage"},"thumbnailUrl":"https:\/\/beta.toffeedev.com\/mandiri-new\/wp-content\/uploads\/2026\/07\/Pengaduan-Pelayanan-Large-New.webp","datePublished":"2025-01-06T04:37:34+00:00","dateModified":"2026-07-15T08:06:16+00:00","breadcrumb":{"@id":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/pengaduan-dan-penanganan-nasabah\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/beta.toffeedev.com\/mandiri-new\/en\/pengaduan-dan-penanganan-nasabah\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/pengaduan-dan-penanganan-nasabah\/#primaryimage","url":"https:\/\/beta.toffeedev.com\/mandiri-new\/wp-content\/uploads\/2026\/07\/Pengaduan-Pelayanan-Large-New.webp","contentUrl":"https:\/\/beta.toffeedev.com\/mandiri-new\/wp-content\/uploads\/2026\/07\/Pengaduan-Pelayanan-Large-New.webp"},{"@type":"BreadcrumbList","@id":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/pengaduan-dan-penanganan-nasabah\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/"},{"@type":"ListItem","position":2,"name":"Pengaduan dan Penanganan Nasabah"}]},{"@type":"WebSite","@id":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/#website","url":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/","name":"Mandiri Investasi","description":"","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/wp-json\/wp\/v2\/pages\/13077","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/wp-json\/wp\/v2\/comments?post=13077"}],"version-history":[{"count":1,"href":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/wp-json\/wp\/v2\/pages\/13077\/revisions"}],"predecessor-version":[{"id":13210,"href":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/wp-json\/wp\/v2\/pages\/13077\/revisions\/13210"}],"wp:attachment":[{"href":"https:\/\/beta.toffeedev.com\/mandiri-new\/en\/wp-json\/wp\/v2\/media?parent=13077"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}